Privacy Policy

This Privacy Policy is part of the Terms of Use and other policies available on Fulora’s website and should be read together with them.

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At Fulora (“we,” “us,” or “our”), we value the trust you place in us. That's why we’re committed to maintaining the highest standards for secure transactions and protecting your personal information. Please read the following statement to understand our practices regarding the collection, use, and disclosure of your data.

Note: This Privacy Policy may change without prior notice. Please review it periodically for updates.

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By using our website (fulora.store), you agree to the terms of this Privacy Policy. Your continued use implies your express consent to our collection and use of personal data in accordance with this policy.

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1.Collection of Personal Information
When you browse or interact with our website, we collect and store information you provide to us voluntarily. This includes:

• Your name, email address, phone number, and postal address

• Preferences related to flower subscriptions or orders

• Any correspondence sent via email, contact forms, or social media

This data helps us tailor your experience, ensure smooth operations, and provide personalized services.

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2.Account & Order Information
If you create an account or place an order, we may collect additional data related to:

• Your order history and delivery preferences

• Your interactions with customer support

• Your subscription status

This helps us recommend relevant plans, send updates, and improve customer satisfaction

 

3.Communication Preferences
We may send you emails or SMS regarding:

• Order confirmations and delivery updates

• Subscription renewals or service changes

• Promotional offers or special discounts

You can opt out of promotional communications at any time through the unsubscribe link or by contacting us directly.

 

4.Cookies & Tracking
We use cookies to enhance user experience and track website usage. Cookies help us:

• Understand user behavior

• Improve website functionality

• Remember your preferences

.You can manage or disable cookies in your browser settings.

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5.Data Security
We prioritize the safety of your personal data. While we do not collect sensitive payment data directly (all payments are handled securely via Razorpay), we ensure reasonable safeguards are in place to protect all user information shared on our platform.

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6.Data Retention & Access
You may request corrections or updates to your personal data by contacting our support team. You also have the right to:

• Access your personal data stored with us

• Request deletion of your account

• Opt out of future communication

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7.Service Announcements
In case of scheduled maintenance or service interruptions, we may notify you via email or SMS as a part of our operational duty.

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8.Updates to This Policy
We may update this Privacy Policy from time to time. All changes will be reflected on this page with an updated date. For material changes, we may also notify you via email or in-site announcement.